Support

Report a changAIs issue

Email is the planned primary support channel. Use the issue details below when reporting a problem.

First answer

We usually answer support messages within 2 business days. Support is not an immediate chat channel.

Issue resolution

Resolution time depends on the issue. Simple account or documentation problems may be handled in a few business days; product bugs may need a scheduled extension update.

support@changais.dev

What to include

Clear reproduction details help isolate extension, editor, workspace, and report-file issues. Remove private code, secrets, customer data, and internal URLs before sharing logs or screenshots.

changAIs version:
VS Code or editor version:
Operating system:
Install method: VSIX / marketplace / other
Project type:
Report source:

Steps to reproduce:
1.
2.
3.

Expected behavior:

Actual behavior:

Screenshots or logs:

Anything private removed: yes / no