Support
Contact changAIs support
Email us when installation, licensing, reports, or editor behavior does not work as expected. A short message is enough to start; add details when you have them.
First answer
We usually answer within 2 business days. If you are blocked from using changAIs, mention that at the top of the email.
Helpful details
Include the changAIs version, editor, operating system, and the shortest steps that reproduce the problem.
What to include
Send whatever you know. The template below is optional, but it helps isolate extension, editor, workspace, and report-file issues. Remove private code, secrets, customer data, and internal URLs before sharing logs or screenshots.
What happened:
What I expected:
Steps to reproduce:
1.
2.
3.
changAIs version:
Editor:
Operating system:
Install method: VSIX / marketplace / other
Screenshots or logs:
Private code, secrets, and customer data removed: yes / no